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What
is the
process for renting a Smoky Mountain Adventure Cabin?
The first step in
renting a Smoky Mountain Adventure Cabin is to check the
availability for the cabin you're interested in.
If the cabin is available, proceed to the
Price Quote
page and complete the price quote request form. If
you prefer, you may contact me toll free at
1-866-951-5811 or
1-954-464-1007 to request a price quote or to make a reservation.
Once I receive your request for a price quote, I'll contact
you personally by phone or e-mail, whichever you
prefer, to provide you a price quote. If you
decide to book a reservation (and I hope you will!),
I'll then send you an e-mail message containing a
confirmation of the reservation details along with my
Rental Agreement.
You'll need to print, read, sign, and fax the
confirmation and Rental Agreement in order for me to
hold your reservation. You
may fax your signed Rental Agreement to me at
1-877-732-4797 or, alternatively, you can scan your
signed Rental Agreement and e-mail it to me as an
attachment at
LynneBever@gmail.com. Once
I receive your
signed Rental Agreement, I'll charge your credit card for
your
reservation deposit. Your reservation will be
considered "booked" once I receive your signed
confirmation, Rental Agreement, and reservation deposit.
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Is a minimum night stay
required?
A two night minimum
stay is required throughout the year, excluding holidays
and other times when a longer minimum stay is required.
A three night minimum stay is required for Martin Luther
King Day weekend, Easter, Memorial Day weekend, the
month of July, the month of October & New Year's Day. A four
night minimum stay is required for
Thanksgiving & Christmas.
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Is a deposit required?
A $300 deposit is
required to hold your reservation, and a separate $200
security/damage authorization
is required and will be handled via credit card imprint
upon check-in. Your credit
card will not be charged at this time, and the authorization will be released
within 1 to 3 days of your departure date provided there is no breakage or
damage to the cabin and/or its contents beyond normal wear and tear.
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Do you charge a
reservation fee?
Yes. There is
a $30 reservation fee.
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Is there a cleaning fee?
Yes. There is
a $95 cleaning fee.
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What, if any, other fees do you
charge?
A 12.75% lodging tax
is also charged.
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Do you accept cash, checks,
or money orders?
Regrettably, I'm
unable to accept cash, checks or money orders, but I am
able to accept all four major credit cards.
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When is my credit
card going to be charged?
If you book your
reservation more than sixty days out from arrival, your credit card
will be charged a $300 reservation deposit after I
receive your signed Rental Agreement at the time of
booking. The
remainder of the rent will be charged to your credit
card in two equal payments. The first payment will
be charged 60 days prior to your arrival date, and the
second payment will be charged 14 days prior to your
arrival date.
If you book your
reservation less than thirty days prior to your arrival
date, half of the total amount due for the stay will be
due at the time of booking. This payment will serve as
the reservation deposit in lieu of the normal $300
advance deposit. The remaining half of the total amount
due will be charged to your credit card fourteen days
prior to your arrival date. If you book your
reservation less than fourteen days prior to your
arrival date, the total amount due for the stay will be
due at the time of booking.
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What is your
cancellation policy?
If you cancel your reservation more than sixty (60) days prior to
your arrival date, I'll refund your $300 reservation deposit less a $30
administrative fee.
However, if you cancel your reservation within sixty days of your scheduled
arrival date, I'll only be able to refund your
$300 reservation deposit less the $30 administrative fee if the cabin can be re-rented.
If I'm not able to re-rent the cabin, I'll offer you the option of rescheduling
your stay (in which case a $30 change fee may apply).
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What is the
policy if I have to cancel due to circumstances beyond
my control?
Unfortunately, I
won't be able to accept cancellations due to
circumstances beyond your or my control. You may
want to consider purchasing trip insurance to protect
against the occurrence of unforeseen circumstances.
Various websites advertise companies offering trip
insurance. One such site is
www.insuremytrip.com. Similar sites may be
found by searching the Internet for 'trip insurance.'
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Do you allow pets?
If your pet is clean, friendly,
house-broken, well-behaved, and weighs less than 60
pounds and you're willing to accept responsibility for
your pet’s actions, I'll welcome your pet at either of
my cabins. A $75 non-refundable pet fee is required.
If you would like to bring your pet with you to the
cabin, you’ll need to agree to take all steps necessary
to ensure your pet does not damage the cabin, including
keeping your pet off all furniture. In addition, you’ll
need to ensure your pet does not annoy, endanger, or
inconvenience other guests staying at other cabins and
your pet will not be left unattended inside the cabin
without being crated. Crates are not provided, so
you’ll need to bring one with you. Finally, if by
chance your pet causes damage to the cabin, you’ll agree
to be financially responsible for the damages.
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Is smoking allowed?
Smoking and or the
burning of candles/incense is not permitted in the cabin
for good reason - catastrophe could result!
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Will I need a four-wheel
drive vehicle to get to my cabin?
You shouldn't need
a four-wheel drive vehicle to get to the cabin.
That said, it would certainly not hurt to have a
four-wheel drive vehicle if you are traveling to the
cabin in the winter months.
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What do I need to bring?
The only thing you
might want to bring is shampoo and any seasonings and charcoal for
grilling. Salt and pepper shakers are provided as
are coffee filters. The cabins have a fully-equipped kitchen
(see Amenities) as well as everything else you'll
need in the way of linens, blankets, pillows, bath
towels, dish soap, hand soap, laundry soap, dish washer
soap, toilet paper, paper towels, garbage bags, etc. to
make your stay an enjoyable one.
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What, if anything,
should I not bring to the cabin?
Please do not bring
matches, lighters, candles, incense, cigarettes, BBQ
grills, or electric, kerosene or propane heaters to the
cabin.
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Are baby cribs and high chairs available?
High chairs may be
available, and I can provide information relating to
where you can rent a baby crib. Please let me know
if
you'll be needing a high chair or baby crib.
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Is parking available?
There is parking
for up to two vehicles at each cabin.
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Is there a hot tub?
Yes, there is a
private
outdoor hot tub at each cabin.
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Is there a swimming pool?
Cedar Lodge is
located in a resort with a swimming pool.
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What other amenities does
the cabin have?
Both cabins have a
4-person infra-red sauna, 8' pool table, 6' air hockey
table, 51" or 53" wide-screen satellite TV with DirecTV (HBO & local channels) and DVD/VCR combo, 27" TV with
DVD player in the living room, 20" flat-screen TV with
DVD player in the bedrooms, a stereo sound system with
5-Disc CD player and receiver, speakers in the sauna,
game room and on the deck above the hot tub, a gas
fireplace and more.
See Amenities.
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Does the cabin have satellite
as well access to local channels?
Yes. Both
cabins have DirecTV satellite reception with HBO and all local channels. DirecTV PayPerView is not available.
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Does the cabin have a wood
burning, gas or electric fireplace?
Both cabins have a
gas fireplace.
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Does the cabin have a washer
& dryer?
Yes. Both
cabins have a washer & dryer for your convenience.
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What is the process for check-in?
You may check in
anytime after 3 PM. Check-in prior to 3 PM may be
available for an additional $75 fee depending on
whether or not another group of guests is checking out
the same day you're checking in. Please contact me toll-free at
1-866-951-5811 or at
LynneBever@gmail.com a
few days prior to your arrival date to find out if early
check-in will be available. I recommend you plan
to arrive during daylight hours, if possible, to
make it easier to find your way to the cabin. I'll e-mail you
GPS coordinates for/driving directions to the cabin along with the push
button key code to the cabin as soon as I receive your
final payment. If, for some reason, you don't
receive the key code via e-mail prior to setting out for
your trip, please contact me toll-free at
1-866-951-5811 or at
LynneBever@gmail.com.
If you arrive in Pigeon Forge and have forgotten or
misplaced the key code, please call
865-654-1082 or 1-866-951-5811 for assistance.
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Who do I call if something in
the cabin isn't working properly?
The cabin will be
thoroughly checked out prior to your arrival to make
sure everything is in good working order. However,
if you arrive and find that something isn't working
properly, please call 865-654-1082 or 1-866-951-5811, in
that order, immediately so the problem can be corrected.
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What is there to do in
the surrounding area?
Pigeon Forge and
nearby Gatlinburg offer theme parks, theaters, musical
entertainment, restaurants, outdoor rides, miniature
golf, laser tag, outlet shopping, arts and crafts, snow
skiing and more while the Smoky Mountain National Park
offers hiking, bird watching, horseback riding, fishing,
and whitewater rafting. See the
Attractions page for links to the area's most
popular attractions.
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Do I need to clean the
cabin before I leave?
No. You don't
need to clean the cabin before you leave, but you do
need to wash and put away all dishes, pots, pans,
silverware and utensils, clean all food and beverage
items out of the refrigerator, place all dirty sheets
and towels in the bathtub on each level, and place all
trash in outside garbage cans. Please leave all
quilts and mattress pads on the bed as these need to be
dry cleaned.
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What is the process for
check-out?
Sign the
Guest Book, turn the thermostat on each level to 74° F
in the summer and 68° F in the winter, close all
windows, and lock all doors leading to outside decks.
Check the cabin for any remaining personal items, and,
last but not least, press the lock button on the front
door as you leave.
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